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Senior Director, Account Management - Remote Cincinnati, OH, USA

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Senior Director, Account Management - Remote Description

We are hiring a Senior Director, Account Management, who is passionate about leading strategic initiatives and making a measurable impact on our CPG clients’ business, and their customers. As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting engagements for some of the biggest CPG brands in the world. Apply now to learn more about this exciting opportunity.



  • Act as the Client Partner with clients, internal teams, and BU Heads / Sales Leads owning a portfolio of accounts
  • Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction
  • Understand the intersection between technology, customers, and business and serve as a trusted advisor that brings technology-enabled solutions
  • Monitor current and emerging trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
  • Drive account revenue within the client/account portfolio as well as accelerate opportunities to influence and sell end-to-end EPAM services
  • Develop and shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Work closely with project/program management to ensure successful delivery through an integrated delivery model
  • Responsible for managing all financial and contractual aspects of account engagements
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
  • Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals


  • 15+ years of experience in a client-facing account growth role, with a background in consulting or engineering and with responsibility for revenue attainment
  • 10+ years of experience working with the CPG industry and demonstratable experience with selling complex, multi-disciplinary engagements
  • Exceptional leadership/management skills and superb verbal and written communication skills, with seasoned presentation skills, executive presence, and interpersonal skills
  • Proven ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
  • Proven history of leading teams and contributing to cross-functional teams
  • High skilled in problem-solving and creative thinking abilities with attentiveness to details and execution
  • Familiar with technology, business models, and trends across a wide spectrum of technical solution offerings for enterprises
  • Experience with managing and monitoring performance metrics across accounts and account portfolios
  • Ability and willingness to travel as needed, up to 25%
  • Ideally located in Cincinnati, OH


  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

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