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Data Platform Support Engineer Remote

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Data Platform Support Engineer Description

Job #: 92307
Our client is one of the biggest fashion e-commerce platforms. We are seeking a Data Platform Support Engineer to join our Data Practice.


As a Data Engineer in a Data Platform, you will support 1000+ stakeholders, focusing on data transformation and pipeline orchestration technologies. By constantly challenging the status quo, you will ensure stakeholder teams deliver high-performance data processing solutions that are efficient and remain reliable at scale.

What You’ll Do

  • Automation of support activities (e.g., cluster creations, configuration changes)
  • Improving the documentation to address user inquiries
  • Prioritizing customer queries and escalating severe technical issues to 2nd level
  • Supporting stakeholders through chat and support tickets
  • Troubleshooting user issues related to Databricks (Spark) / Airflow and suggesting optimizations for long-running or resource-intensive jobs
  • Guiding users on best practices of Databricks and Airflow cluster management
  • Consulting and helping our diverse teams to develop, implement and maintain sustainable, high-performance, growth-ready data-processing and data integration systems
  • Having documentation focus on improving user journey

What You Have

  • Basic understanding of distributed data processing frameworks like Apache Spark
  • Knowledge of relational database management systems
  • Hands-on experience with Databricks
  • Hands-on experience with Apache Airflow/Amazon Managed Workflows for Apache Airflow
  • Hands-on experience with Python combined with SQL knowledge
  • Hands-on experience in cloud technologies (AWS services like S3, EC2, IAM, and Cloudformation)
  • Hands-on experience in container/orchestration tools (Kubernetes, Docker, Podman)
  • Engineering craftsmanship with experience in software development processes focusing on testing, continuous integration/continuous delivery (CI/CD), monitoring and writing documentation

Nice to have

  • Knowledge of AWS Step Functions, Cloudwatch, Lambda

We Offer

  • We gather like-minded people:
    • Friendly team and enjoyable working environment
    • Engineering community of industry’s professionals
    • Flexible schedule and opportunity to work remotely within Poland
    • Chance to work abroad for up to 60 days annually
    • Relocation within our 50+ offices
  • We provide growth opportunities:
    • Outstanding career roadmap
    • Leadership development, career advising, soft skills and well-being programs
    • Certification (GCP, Azure, AWS)
    • Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
    • Language classes on English and Polish for foreigners
  • We cover it all:
    • Stable income (Employment Contract or B2B)
    • Participation in the Employee Stock Purchase Plan
    • Referral bonuses
    • Benefits package (health insurance, multisport, shopping vouchers)
    • Corporate and social events
  • We may contact chosen candidates only

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We embrace a dynamic and inclusive culture, where you will collaborate with multi-national teams, contribute to a myriad of innovative projects, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential


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