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Senior Operations Specialist Malaysia

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Senior Operations Specialist Description

Job #: 90874
The EPAM Malaysia team is excited to welcome a highly organized and proactive Senior Operations Specialist to provide essential administrative and operational support to our Account Managers at the account level. You will play a vital role in ensuring compliance with Contract Management and Governance guidelines for onboarding and offboarding engineers to projects.

What You’ll Do

  • Assist Account Managers with efficient administrative support, helping them effectively manage their accounts and tasks
  • Enforce the guidelines for onboarding and offboarding engineers to projects, ensuring adherence to contract management and governance standards
  • Oversee the operational systems, processes and infrastructure related to account management, seeking opportunities for improvement and optimization
  • Adapt to complex environments and dynamic settings and efficiently multitask to meet diverse challenges while handling large portfolios of work
  • Establish and maintain professional and credible relationships with clients, internal business lines and external vendors through effective communication and collaboration
  • Actively contribute ideas and suggestions for enhancing operational management systems, processes, and best practices

What You Have

  • A minimum of 3 years of relevant experience in account administration, budgeting, and contract management
  • Advanced proficiency in spoken and written English
  • Excellent knowledge of MS Office, including Excel, PowerPoint and Outlook
  • Strong interpersonal skills with the ability to communicate effectively and diplomatically with internal and external stakeholders
  • Possess strong analytical capabilities to excel in a matrix environment where problem-solving is crucial


  • By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022
  • Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
  • You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
  • We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
  • At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

Life at EPAM

  • EPAM is a leader in the fastest-growing segment (product development/digital platform engineering) of the IT industry. We acquired Just-BI in 2021 to reinforce our leading position as a global Business Intelligence services provider and have been growing rapidly. With a talented multinational team, we provide data and analytics expertise
  • We are currently involved in end-to-end BI design and implementation projects in major national and international companies. We are proud of our entrepreneurial start-up culture and are focused on investing in people by creating continuous learning and development opportunities for our employees who deliver engineering excellence for our clients

How We Hire

  • Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more! It takes 1 min of application to start the journey with us. Apply now!
  • Apply and tell us about yourself
  • Go through some standard interviews:
    • General interview with a recruiter
    • Technical interview with our technology experts
    • Manager interview or Offer interview with a hiring manager
  • Get ready to join the team

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