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Senior UX Researcher Remote

Senior UX Researcher Description

DESCRIPTION



Are you a seasoned UX Researcher with a passion for creating exceptional user experiences?

We are seeking a dynamic and innovative Senior UX Researcher to join our team.
This is an exciting opportunity to independently lead a research program for a highly strategic area, shaping the future of our products and services.
If you thrive in a fast-paced, collaborative environment and are eager to make a significant impact, we want to hear from you!

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Responsibilities

  • Lead and manage a comprehensive research program, planning the research roadmap and applying appropriate research methods
  • Conduct in-depth research to identify user needs and product-market fit, informing our strategic direction and capabilities
  • Collaborate with cross-functional teams to refine research requests and ensure alignment with project objectives
  • Develop and execute research plans tailored to address specific research questions
  • Recruit participants who represent our target audience for various research studies
  • Conduct both moderated and unmoderated research, ensuring the integrity and accuracy of data collected
  • Analyze research results, extracting key insights and trends
  • Present findings and actionable insights to cross-functional teams, influencing product design and strategy
  • Archive research results for future reference and continuous learning

Requirements

  • Proficiency in both evaluative and strategic research methods
  • Confidence in conducting usability studies, iterative design research, and in-depth interviews
  • Familiarity with a range of research techniques including low-to-medium complexity surveys, focus groups, diary studies, participatory design, contextual inquiry, concept study, Kano, card sorting (open & closed), and tree-testing
  • Experience with remote testing methods
  • Strong collaboration skills and a proven track record of working effectively with product teams and UX designers
  • Near-native English proficiency, with the ability to conduct sessions and write comprehensive reports in English

We Offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • Monthly non-taxable amount for the electricity and internet bills

Conditions

  • By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice (https://www.epam.com/applicant-privacy-notice) and Policy (https://www.epam.com/privacy-policy)

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