Senior Account Manager – Randstad region Netherlands
Senior Account Manager – Randstad region Description
Job #: 86604
EPAM is looking for a Senior Account Manager to join our team in the Netherlands and oversee the management of several key client relationships within the Randstad region. You will be accountable for the growth, profitability and client satisfaction for your portfolio and closely collaborate with the delivery organisation to ensure overall smooth project delivery, and management of expectations.
If you’re an experienced Account Manager with a proven track record of managing and growing prestigious accounts while ensuring that work is delivered on strategy, on time and within budget, this could be the ideal role for you!
If you’re an experienced Account Manager with a proven track record of managing and growing prestigious accounts while ensuring that work is delivered on strategy, on time and within budget, this could be the ideal role for you!
Responsibilities
- Co-ordinate the preparation of customer proposals and statements of work
- Preparation and ownership of the Account Plan and long-term strategy, forming a deep understanding of your clients and the market in which they operate
- Accountable for PnL within portfolio
- Participates in new business development
- Partner with clients to deliver customer projects successfully in collaboration with EPAM delivery management
- Manage customer expectations and relationship
- Ensure that projects are delivered in line with EPAM process and methodologies
- Address customer issues during an engagement
- Make sure that the customer executes their responsibilities on the engagements
- Identify and manage engagement risks and flag major issues early
- Participate in overall project management, time estimation, and resource scheduling
- Oversee engagement of financial and regulatory activities
- Successfully implement projects; develops project plan incorporating all project variables
- Establishes criteria concerning deliverability, performance, maintenance, design and costs
Requirements
- 3-4 years of experience in managing account or portfolio of accounts
- Proved experience of owning high value accounts across verticals
- Strong market knowledge in Randstad region in Netherlands with ability to regularly visit customers’ offices in the area
- Hunger to consultatively sell new services, with a demonstrated track record of over delivery against targets
- Ability to consult with CXO level stakeholders on trends & opportunities within Digital, Business & Technology transformation
- Senior Account Management experience and experience managing and working with offshore application development teams
- Experience of outsourcing account/delivery management
- Strong understanding of software development, business consultancy and design
- Excellent communication, presentation, organizational, and planning skills are necessary
- Fluent in English, Dutch a bonus
- Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment
- Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
We offer
- Competitive Compensation
- 26 paid holiday days
- Commuting to work- costs reimbursement
- Pension Plan scheme
- Discretionary Performance Based bonus
- Laptop + Corporate Simcard + Corporate Mobile Device (subject to certain eligibility requirements)
- Annual Salary Review
- Trainings, Internal Education and Dutch Language Courses
- Unlimited access to LinkedIn learning solutions
- Relocation Package
- Regular Corporate and Social Events
- The opportunity to be part of a diverse and multicultural company
- EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
- Certain benefits and perks may be subject to eligibility requirements
About EPAM
- EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential
