Responsibilities

• Manage delivery of multiple complex end to end digital transformation projects across various clients in the region
• Operate in a consultative role working within the account leadership team to understand opportunities and develop a trusted relationship with the clients’ leadership teams
• Experienced technology partner who is able to suggest innovative solutions to business/ process based problems that leverage technology to provide differentiation, efficiency improvements, and better user experiences
• Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including various models, such as fixed capacity, time and materials, fixed-price), define the implementation and design for the solution, present the proposed solution architecture to the customer and the statements of work from delivery perspective
• Hands-on delivery management experience covering the full project initiation and life cycle: lead management, qualification for the bid/ financing, drive solutioning and staffing, client management, delivery and execution governance. Accountable for overall delivery including financial, sourcing, development and business perspectives
• Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps
• Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
• Manage customer expectations and relationship. Manage senior level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
• Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
• Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department

Requirements

• Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives
• Proven experience in driving large-scale transformational initiatives, ideally initiatives in large enterprises impacting both organizational and technological components of an organization
• Significant agile practitioner experience, able to define and implement agile processes in complex customer and stakeholder environments and significant experience of delivering agile projects at scale
• Experience with presales, contracting & management under multiple commercial models including T&M, FP and managed output / outcome
• Experience in building and leading geographically distributed delivery teams, including experience in working with customer’s distributed team and defining right target operating model
• Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
• Expected to have exceptional organization, leadership, and stakeholder management skills
• Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
• Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment
• Upper Intermediate (CEFR B2+) or higher level of spoken and written English

Nice to have

• CSM/PSM or PMP certification is a plus
• Mandarin and/or Cantonese knowledge is a plus

We offer

• Experience exchange with colleagues all around the world
• International projects
• Opportunities for self-realization
• Friendly team and enjoyable working environment
• Engineering, corporate and social events
• Professional & soft skills trainings, medical & family care programs, and forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
• Free English classes
• Online training course library, mentoring, career development and potential partial grant of certification
• Flexible working schedule
• Compensation for sick leave and paid time off
• Tech talks and hackathons
• Referral bonuses