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IT Support Engineer Krakow, Poland

IT Support Engineer Description

Job #: 57670
Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.


Currently we are looking for an IT Support Engineer for our Krakow office.


  • Responsible for local Hardware (PCs, thin clients, notebooks, printers, servers)
  • Responsible for local Hardware maintenance and Software installation
  • Install and configure computer hardware operating systems and applications
  • Server room maintenance and environment monitoring
  • Maintain and update the hardware inventory
  • Responsible for the network cabling
  • Document the Local IT tasks
  • Follow all the IT-related Work Instructions
  • Follow the instructions of the direct leader
  • On call service in case of emergency situation (Fire, flood, etc.) in the office
  • Provide preparation for external audits


  • Ability to work in a team environment. On the other hand, capability of taking ownership of the tasks
  • Excellent communication skills
  • Ability to work in order to meet established deadlines
  • Ability to work under pressure
  • Ability to learn quickly
  • Advanced knowledge of the IT systems and technology - at least 2 years IT experience. Good understanding of the IT infrastructure, network
  • Experience with desktops, thin clients and laptop hardware
  • Knowledge of Active directory, group policies
  • Physical security policies and hardware/software solutions (AACS, CCTV)
  • At least Intermediate level of English

Nice to have

  • University diploma or similar degree
  • Knowledge of HPAM, HPSM, Symantec Antivirus
  • Knowledge of IT security
  • Polish and Russian language

We offer

  • Vast opportunities for self-development: online courses and library, experience exchange with colleagues around the world, partial grant of certification
  • English language classes
  • Polish language classes for Foreigners
  • Career development center
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate for short and long-term projects (ex. to USA or Switzerland)
  • Benefit package (private insurance, health care, multisport, lunch tickets, and shopping vouchers, etc.)
  • Possibility to be involved in an international project
  • Remote work options
  • Relocation package for foreign applicants as well as for people relocating within Poland
  • Please note that only selected candidates will be contacted

Witaj. W czym możemy pomóc?