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Delivery Director London, UK

Delivery Director Description

Job #: 53719
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


The Delivery Director will be accountable for an overall Project, Programme or Portfolio delivery, Primarily they will ensure that all work is delivered effectively to time and budget, whilst implementing continuous optimisation of the delivery. Strong Stakeholder management to maintain customer satisfaction is key to the role. You will be working alongside a globally renowned and award-wining Design, development and technology teams who are passionate about what they do and how they do it. To play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define and deliver Embodying and driving a culture of continuous improvement.

The role will be focused on the Telco sector, and a background in relevant technology and industry knowledge is required.

Responsibilities

  • Hands-on technology practitioner who is able to suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Create, present and advocate solution architectures and approaches with deep technical details; as well as conduct solution architecture review/audit, calculate and present ROI
  • Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including fixed-price), define the implementation and design for the solution, present the proposed solution architecture to the customer
  • Strong commercial understanding in creation and reviewing of finances, contracts, and statements of work from delivery perspective
  • Hands-on project management experience covering the full project initiation and life cycle: lead management, qualification for the bid/financing, drive solutioning and staffing, client management, delivery and execution governance. Accountable for delivery from financial, sourcing, development and business perspectives
  • Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps
  • Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
  • Manage customer expectations and relationship. Manage CXO level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
  • Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department

Requirements

  • Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives
  • Prior exposure to Telco technologies, and industry experience preferred
  • Proven experience of hands-on managing delivery of an organization of 100 FTE and or high business impact engagements of a similar size
  • Proven experience in driving large-scale transformational initiatives, ideally initiatives in large enterprises impacting both organizational and technological components of an organization
  • Significant agile practitioner experience, able to define and implement agile processes in complex customer and stakeholder environments and significant experience of delivering agile projects at scale
  • Experience with presales, contracting & management under multiple commercial models including T&M, FP and managed output / outcome
  • Experience in building and leading geographically distributed delivery teams, including experience in working with customer’s distributed team and defining right target operating model
  • Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
  • Expected to have exceptional organization, leadership, and stakeholder management skills
  • Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
  • Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment

We offer

  • We offer a range of discretionary benefits from time to time, including
  • Group personal pension plan, life assurance and income protection
  • Private medical insurance, private dental care and critical illness cover
  • Cycle scheme and season ticket loan
  • Employee assistance program
  • Gym discount, Friday lunch, on-site massage and social events
  • 1 day off for your wedding and baby basket
  • Tech purchase scheme
  • Unlimited access to LinkedIn learning solutions
  • Some of these benefits may be available only after you have passed your probationary period

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