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Account Manager Singapore, Singapore

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Account Manager Description

Job #: 50910
Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for an Account Manager in our Singapore Office to make our team even stronger.

Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads and Sales Leaders. The Director, Account Management will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

Responsibilities

  • Client management:
    • Develop and maintain relationships at senior level within the key accounts
    • Develop a deeper understanding of the client’s business objectives
    • Maintain active dialogue with clients through weekly/biweekly meetings and quarterly business reviews
    • Effectively communicate EPAM's capabilities to address IT needs that support client’s business objectives
    • Develop knowledge of EPAM’s offerings to drive multi-stream solutions
    • Actively seek and monitor client satisfaction, obtaining both structured and informal feedback
    • Identify and develop new opportunities from existing and new clients, with the goal of establishing full service partnership
  • Operations management:
    • Manage client financials, contracts, work with accounting group to generate invoices and payments
    • Ensure that client relationships, interactions, and deliverables are in line with contract specifications
    • Continually monitor and reevaluate the quality of service
    • Participate in the pre-sales initiatives across existing as well as new accounts

Requirements

  • Having at least 8 years of experience
  • A proven track record of building and developing client relationships as well as
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
  • Experience managing and monitoring performance metrics across accounts and account portfolios
  • Strong interpersonal and communication skills
  • Track record of working in Financial Services
  • Preferably with IT background prior transitioning to account management
  • Strong business acumen, good strategic skills and common sense
  • Effectively manages up and down
  • Strong negotiation skills
  • Good communication skills

We offer

  • Friendly team and enjoyable working environment
  • Work-life balance and flexible schedule
  • Online training library, mentoring, career development and potential partial grant of certification
  • Unlimited access to LinkedIn learning solutions
  • Referral bonuses
  • Compensation for sick leave and paid time off
  • Opportunities for self-realization

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