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Delivery Management - Senior Delivery Manager India

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Delivery Management - Senior Delivery Manager Description

Job #: 83254
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM’s global multi-disciplinary teams serve 61,600 employees and customers in more than 45 countries across five continents.

As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortune’s 100 Fastest-Growing Companies list for the last three consecutive years.

EPAM is also listed among Ad Age’s top 25 World’s Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing.
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Responsibilities

  • Coordinate the preparation of customer proposals and statements of work
  • Participate in new Business Development
  • Deliver customer projects successfully
  • Manage customer expectations and relationship
  • Ensure that projects are delivered in line with EPAM process and methodologies
  • Address Customer issues during an engagement in cooperation with the Account Manager
  • Make sure that the customer executes their responsibilities on the engagements
  • Identify and Manage engagement risks and flag major issues early
  • Participate in overall project management, time estimation, and resource scheduling
  • Prepare engagement revenue and resource forecasts
  • Prepare engagement timesheets and billing information
  • Prepare weekly / monthly engagement reports
  • Prepare estimations on time frames, quality and quantity of resources required to successfully Implement projects; develop the project plan incorporating all project variables
  • Establish criteria concerning deliverability, performance, maintenance, design and costs
  • Assist in analyzing client processes through needs analysis and recommending new business models, workflows, or innovative solutions
  • Contribute to and manage engagement and process improvements
  • Suggest innovative solutions to business problems / processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Occasional mentoring of peers, including making sure that the offshore and onsite project teams undertake their duties effectively
  • Travel to client sites as needed

Requirements

  • Senior account / engagement management experience in the domain industry as well as managing and working with offshore teams
  • 18-20 years’ experience working in consulting or outsourcing account / delivery management
  • Strong understanding of software development; Java / MS.NET background is a must
  • 5+ years’ project management experience, 5+ years involvement and understanding of CI/CD process
  • Ability to establish solid working relationships with clients, to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
  • Strong experience in working with distributed teams on the client side
  • Excellent communication, presentation and planning skills
  • Exceptional organizational, leadership and stakeholder management skills
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, able to work in a fast-paced work environment
  • Strong people leadership skills
  • P&L Management – Nice to have

Nice to have

  • Understanding of the architecture
  • CI/CD process
  • SAFe & Scrum processes
  • People Management
  • Account Management

Technologies

  • Java
  • .NET
  • Big Data
  • Salesforce
  • Delivery Management
  • Agile
  • Scrum

We offer

  • Opportunity to work on technical challenges that may impact across geographies
  • Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
  • Opportunity to share your ideas on international platforms
  • Sponsored Tech Talks & Hackathons
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate to any EPAM office for short and long-term projects
  • Focused individual development
  • Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits
  • Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

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