Skip navigation EPAM

Head of Industry Clouds - Remote Remote USA

Head of Industry Clouds - Remote Description

Job #: 83040
We are hiring a Head of Industry Clouds, who is passionate about leading strategic initiatives and making a huge impact on projects. The Head of Industry Clouds oversees all products, capabilities, and go-to-market offerings under the Industry Clouds product umbrella, including Health Cloud, Financial Services Cloud, Media Cloud, Manufacturing Cloud, Vlocity, etc. The Industry Cloud lead is part of the Salesforce Practices team, which is part of the larger $1B broader Digital Engagement Practice. The Digital Engagement Practice is the fastest growing practice within EPAM and delivers digital transformation for some of the world’s most recognizable brands, with offerings across white space business design, brand & marketing, experience transformation, organizational enablement, platform & product strategy, enterprise transformation and Data & AI.



  • Leadership:
    • Create and communicate a vision for the Industry Cloud portfolio, working with Sales and Engagement teams to compile revenue growth goals, strategic target accounts and expansion into new Industry Cloud capabilities and offerings
    • Management of Salesforce Navigator rankings for Industry Cloud, including certification growth numbers, CSATs, target accreditations for Industry Cloud product areas
    • Act as a thought leader for portfolio area (ex. develop accelerators, assets, service offerings, sales and marketing collateral)
    • Collaborate with other portfolio leads and industry leads to compile multi-cloud, industry focused go-to-market offerings and accelerators
    • Alignment with Industry Cloud delivery management to ensure career paths for Solution Architects, Developers, Technical Architects align with vision for portfolio expansion
    • Management of high performing Industry Cloud subject matter experts, ensuring adherence to EPAM project delivery methodology
    • Manage portfolio Key Performance Indicators (KPIs) and ensure that each team member scores a “Meets Expectations” or above
    • Tight coordination, planning and issue resolution with internal stakeholders, including other regions, technical delivery teams, business development, portfolio managers, sales engineering, and practices
    • Provide technical and strategic leadership to team members
    • Provide ongoing training and coaching to the team members within the portfolio
    • Create goals, metrics, and related success metrics and communicate against them
  • Salesforce Partnership Collaboration:
    • Collaborate with key stakeholders on Salesforce product teams
    • Assist EPAM Account Teams to drive business
    • Solidify our positioning as a Salesforce implementation partner for Industry Cloud product areas
    • Ensure Industry Cloud net-new capacity forecast goals are met, working in alignment with Salesforce partners and EPAM delivery teams
  • Sales Engineering Participation:
    • Act as an advocate for EPAM, Salesforce, and EPAM clients
    • Provide pre-sales solution engineering support as a subject matter expert and executive sponsor
    • Collaborate with sales team to develop GTM for each vertical matrixed with the product team
    • Collaborate with pre-sales team to ensure that estimates are continuously updated and accurate
    • Coach team members to provide great solutions and service to EPAM clients
  • Project Delivery Leadership:
    • Ensure all team members are competent and capable of delivering EPAM solutions and services for each product area
    • Develop and maintain best practices and standards for Industry Cloud product areas
    • Develop and maintain reusable assets and accelerators, both technical and functional


  • Strong understanding of Salesforce Industry Cloud product offerings
  • Strong understanding of digital experience, buyer experience & Industry business strategies (HLS, Financial Services, Manufacturing, etc.)
  • Strong understanding of multi-cloud project delivery
  • Strong understanding of enterprise delivery methodologies for large ($5M+) programs
  • Flexibility for changing deadlines, competing priorities, etc
  • Hungry to grow and develop team
  • Meticulous and organized
  • Proven track record of Industry Cloud leadership - driving change, high performing teams and results in large and rapidly growing organizations
  • 5+ years of consulting experience, including multi-cloud projects
  • Salesforce certifications a plus but not required
  • Customer Industry Strategy experience required
  • Experience leading Commerce Cloud practice a plus
  • Ability to travel as needed, up to 40% of the time


  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential


  • This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process

Witaj. W czym możemy pomóc?