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Salesforce Senior Manager Remote

Salesforce Senior Manager Description

Job #: 82745
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


You are curious, persistent, logical and clever – a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as Salesforce . Scroll down to learn more about the position’s responsibilities and requirements.




  • Business:
    • Run a Salesforce competency practice
    • Follow and actively enhance a defined business development process
    • Ensure consistent, transparent reporting to business partners and financial leaders
    • Help in driving new business opportunities
    • Ensuring prompt and proper resolution of business issues with management and the Sales team
    • Collaboration with cross-functional teams (Resource Management, Finance, Delivery, Sales) to structure business initiatives, development of work plans, analysis, and communication of the final recommendations
    • Control over financial and contracting issues
  • Resourcing:
    • Oversee resource requirements – including staff numbers, skills, and experience requirements based on the market trends
    • Onboarding of the new employees
    • Transfer requests to appropriate teams within the RM structure
    • Monitor the needs to determine staffing solutions – direct employees vs third-party contractors
  • Planning:
    • Implementation and analysis of the metrics in a project/program/business unit, participation in the definition of the metrics
    • Establishing and tracking KPIs - forecasting, analyzing, tracking, reporting issues and other key metrics to identify trends, tracking actual progress towards forecasts
    • Drive accurate pipeline demand forecasts and align sourcing strategies to optimize the ability to deliver within financial constraints
    • Collaboration with delivery and sales teams globally to ensure effective utilization of managed staff
    • Creation and maintenance of the operational rhythm


  • At least 5 years of experience as an organization unit leader, able to run an organization of 30+ people
  • Hands-on experience with the Salesforce ecosystem including knowledge regarding infrastructure, licensing, platform limitations, Clouds, automation, integrations, trends on the market, etc
  • Proven track record of project and program management, as well as organization unit management
  • Very good written and spoken English to work with multinational teams
  • Knowledge of MS Excel/ Google sheets
  • Prior experience with reporting and data analysis
  • Networking and collaboration skills, openness to cooperation with different business partners and establishing a productive partnership
  • Self-drive and working actively and independently towards targets, focusing on results

We offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more.)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage. (For the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 12 vacations days plus 3 floating days
  • Official Mexican holidays, plus five extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • 30 days of salary End of Year bonus
  • Monthly non-taxable amount for the electricity and internet bills
  • Employee Stock Purchase Program


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